Chief Minister Omar Abdullah chairs
review meeting of General Administration Department
Calls for linkage between JK Samadhan
and CM’s Public Services & Outreach Office for public benefit
Raabta will serve as bridge between government and people: CM
JAMMU, DECEMBER 03:
Chief Minister Omar Abdullah today chaired a high-level meeting at the Civil
Secretariat to review the functioning of the General Administration Department
(GAD).
The Chief Minister
held discussions on key aspects, including the working of J&K Public
Service Commission, J&K Service Selection Board promotions, cadre
management, trainings, transfers, and other administrative matters. Emphasizing
the need to address stagnation among JKAS officers, the Chief Minister directed
the department to propose actionable solutions. “Everyone deserves the
opportunity to grow,” he remarked.
To ensure
streamlined governance, the Chief Minister gave directions to impose complete
ban on re-employment, extensions, additional charges, and attachments, except
in extraordinary circumstances.
He specifically
called for a review of attachments in the Health & Medical Education and
Education Departments.
“We must put an end
to this practice,” he asserted.
The Chief Minister
also inquired about the status and performance of employees appointed under the
PM Package for Kashmiri Migrants.
Earlier,
Commissioner Secretary GAD, Sanjeev Verma, presented a detailed overview of the
department’s functioning, covering key sections such as administration, cabinet
coordination, personnel management, cadre management, and transfer policies.
Discussions also
focused on compassionate appointments under SRO-43 and the J&K
Rehabilitation Assistance Scheme-2022, as well as service-related matters for
All India Services and J&K Administrative Services.
The meeting
reviewed IT initiatives like SPARROW, JKHRMS and officer training programs.
Chief Minister directed the department to examine the re-appropriation of posts
following the reorganization of Jammu and Kashmir and the creation of Ladakh
Union Territory, noting discrepancies in the distribution of vacancies.
“The distribution
of posts following the reorganization must be looked into. We need to address
disparities and ensure that Jammu and Kashmir has adequate posts to meet
administrative demands,” the Chief Minister said.
The meeting was
attended by Advisor to the CM, Nasir Aslam Wani; Chief Secretary, Atal Dulloo;
Additional Chief Secretary to the CM, Dheeraj Gupta; Commissioner Secretary
GAD; and other senior officials.
In a separate meeting, Chief Minister
Omar Abdullah reviewed the establishment of Raabta – CM’s Public Services and
Outreach Office, a single-window interface aimed at enhancing
government-citizen interaction.
On improving
grievance redressal systems through Raabta, the Chief Minister said, “Raabta
will serve as a bridge between the government and the people, ensuring timely
delivery of public services and enhancing public participation in governance,
and added that “it is a step towards a more responsive and citizen-centric
administration.”
Secretary Grievances,
Aijaz Asad, presented the framework for Raabta, highlighting its role as a
bridge between the government and citizens. The platform will enhance public
participation, ensure a responsive government, and enable the timely delivery
of public services.
Citizens will be
able to submit grievances and suggestions through both offline and online
modes.
The meeting
discussed the structure of the outreach office, including staffing
requirements, deployment of senior officers, and technical and administrative
personnel required to ensure efficient operations.
The integration of
JK Samadhan, an existing grievance redressal platform, with Raabta was also
deliberated.
The Chief Minister
directed officials to integrate Raabta with JK Samadhan to create a unified and
comprehensive grievance redressal system.
“By integrating
Raabta with JK Samadhan, we are creating a unified grievance redressal system
that will ensure faster resolutions and a more streamlined approach to
addressing citizens’ concerns,” he noted.
BISAG’s Additional
Director General informed the meeting that the integration process is underway
and will soon be operational, benefiting the public at large.
The meeting was
attended by the Advisor to the CM, Chief Secretary, Additional Chief Secretary
to the CM, Principal Secretary IT, and other senior officials.